All Diwali hamper and mithai orders will be delivered the next day between 11 AM - 8 PM OR on your chosen date, in the above mentioned time slot. Delivery charges are additional and will be calculated at checkout based on your pincode.

CANCELLATION & REFUND POLICY

All orders under Rs 5000 can be cancelled up to 12 hours before dispatch. All bulk orders above Rs 5000 or any special request orders / gifting or catering orders can be cancelled 48 hours before dispatch for a refund. Beyond that we cannot offer any refunds as the kitchen begins preparing and procuring ingredients. 

All refunds shall be processed within 7 working days. 

In the event that you are unsatisfied with any food product that you have purchased from our website, write to us at bhawan.newdelhi@gmail.com for a replacement or 100% refund of the purchase price back to your account.  Please make sure to include the following details in your email:

1. Your name.

2. Order ID

3. Date of purchase.

4. The dishes you were unsatisfied with and would like refunded.

5. The reason for returning the food. 

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