CANCELLATION & REFUND POLICY
All orders under Rs 5000 can be cancelled up to 12 hours before dispatch. All bulk orders above Rs 5000 or any special request orders / gifting or catering orders can be cancelled 48 hours before dispatch for a refund. Beyond that we cannot offer any refunds as the kitchen begins preparing and procuring ingredients.
All refunds shall be processed within 7 working days.
In the event that you are unsatisfied with any food product that you have purchased from our website, write to us at firstname.lastname@example.org for a replacement or 100% refund of the purchase price back to your account. Please make sure to include the following details in your email:
1. Your name.
2. Order ID
3. Date of purchase.
4. The dishes you were unsatisfied with and would like refunded.
5. The reason for returning the food.